Summary
The Organized Crime Drug Enforcement Task Forces (OCDETF) are the centerpiece of the Attorney General's strategy to combat transnational-organized-crime and to reduce the availability of illicit narcotics in the nation by using a prosecutor-led, multi-agency approach to enforcement. OCDETF leverages the resources and expertise of its partners in concentrated, coordinated, long-term enterprise investigations of transnational organized crime, money laundering, and major drug trafficking networks.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This position is being filled under the OPM Government-Wide Direct Hire Authority for Information Technology positions for grades GS 11-15. This serves as a public notice for the use of the Direct Hire Authority in accordance with 5 U.S.C. 3327 and 3330 and 5 CFR 330. This public notice may be used to fill multiple positions as needed; therefore, applicants must meet the qualifications at the time the applications are reviewed. Veterans' preference does not apply for this announcement.
Duties
Basic Duties and Responsibilities:
Serves as the IT Operations Manager for OCDETF information systems nationwide.
Manages operations and maintenance of an on-premises data center at the OFC, including physical and virtual server and network hardware, which operates on a 24x7 basis.
Provides day-to-day oversight of the information and cybersecurity operations of the OFC's networks, data center, and application systems.
Leads resolution of outages and information system incidents promptly, keeping senior OCDETF and OFC leadership informed.
Prepares solicitation proposals and submits to industry.
Ensures user needs are met promptly, including problem resolution through creation and disposition of appropriate issue tickets.
Manages and directs help desk and end user support, as well as system administration and related support activities.
Serves as the Contracting Officer's Representative (COR) or Government Task Monitor (GTM) over IT services contracts supporting OCDETF.
Establishes and maintains effective working relationships with various high-level individuals.
Works with OCDETF leadership to develop strategic and annual plans and budget documents that account for OCDETF's IT operations.
Requirements
Conditions of Employment
You must be a United States Citizen or National.
You must successfully pass a security/background investigation and a drug screening.
Selective Service registration is required, see the "Requirements" section for full details.
Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations.
Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
Requires a probationary period if the requirement has not been met.
This position requires the candidate to be able to hold a security clearance at the Top Secret / SCI security level.
Qualifications
To qualify for the position ofInformation Technology Program Manager (CUSTSPT-INFOSEC), GS-2210-15, you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade you're applying to.
If you are a current or former government employee on a permanent appointment in the competitive service, you will need to demonstrate 1-year (52-weeks) at the next lower grade level, to meet the time-in-grade requirements for this occupational series and grade. Additionally, please ensure to submit an applicable SF50 (please refer to the "required documents" section for additional information).
Basic Requirement: To qualify for the position of IT Specialist (INFOSEC), GS-2210-14, all applicants must have IT-related experience demonstrating each of the four competencies listed below:
(1) Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
(2) Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
(3) Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
(4) Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the basic qualifications listed above, all applicants must have the following:
Specialized experience:
Specialized Experience: For the GS-15, you must have one year of specialized experience at the GS-14 grade or equivalent pay band system in the Federal service.
Specialized experience is defined as: Managing operations and maintenance of a data center; Managing physical and virtual server and network hardware, which operates on a 24x7 basis; Leading resolution of outages; Conducting customer briefings to collect feedback and evaluate customer satisfaction; Providing oversight to team members which perform the day-to-day oversight of key biometric and business processes.
You MUST meet all qualification requirements by the closing date of this announcement.
Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.
See the Required Documents section for important notes about what must be included in your resume.
https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Education
Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For more information about this requirement, please visit the U.S. Department of Education website for Foreign Education Evaluation.
All documentation must be in English or include an English translation.
Additional information
This announcement is being advertised under a government-wide Direct-Hire Authority issued by OPM for positions in certain hard-to-fill occupational fields. Veterans Preference and other Category Rating procedures do not apply to this announcement.
Applicants must simply be determined to possess the specialized experience and basic qualifications required of the position. The hiring office may interview and select any qualified candidate of their choosing from the qualified pool. See OPM, Direct Hire Authority for more information...
Other Information:
Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
DOJ EEO Statement/Policy: https://www.justice.gov/jmd/page/file/1394116/download
Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the job opportunity announcement closes (at 11:59 pm ET on04/29/2024), a review of your resume and supporting documentation will be conducted, the information will be compared against your responses to the assessment questionnaire to determine your eligibility for Federal employment, and then whether you are qualified for this particular position. Per Direct-Hire Authority requirements, all qualified candidates will be referred to the hiring office for consideration. The hiring office may select any qualified candidate without regard to special eligibility considerations. Veterans' preference is not applicable.
When addressing the specialized experience statement, applicants must present evidence of the experience in their resume. If the specialized experience statement is repeated, in the applicant's resume, Human Resources will deem the applicant as ineligible.
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
Meet CTAP or ICTAP eligibility criteria;
Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and
Submit the appropriate documentation to support your CTAP or ICTAP eligibility.
Required Documents
The following documents are required for this vacancy:
Resume
IMPORTANT RESUME INFO: Please review the USAJOBS Resume Writing Tutorial on YouTube before applying.
At a minimum, your resume must list each of the following items for every employment referenced. If you leave out important information we may not be able to credit your experience and you may be rated ineligible.
ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
Official position title,
Employer name and contact information,
Start and end dates (including month and year),
Hours per week worked,
A detailed list of duties performed, accomplishments.
NEED HELP?
If you need help submitting your documents, please review the Applicant Site, Documents page. If you need help understanding document requirements, contact Joel Schielie at joel.schielie@usdoj.gov or 202-702-5700 during normal business hours. If you're having difficulty with your application or document submission, don't wait until the last minute, contact us right away so we can help you before the announcement closes.
How to Apply
To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 04/29/2024 to receive consideration.
If you would like to preview the assessment questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/12356303
Click "Apply Online" to get started.
If you're not logged in to your USAJOBS account, you will need to login. If you don't have an account, please create one.
You will be prompted to select one of your stored (or uploaded) resumes, and any supporting documents you have uploaded to USAJOBS. If you have not uploaded these documents, you can do so later before submitting your application.
After acknowledging you have reviewed your application package, you will be asked to submit your demographic information (if you have provided this in your profile). Submission is optional and anonymous.
You'll be asked to confirm your choices and certify the accuracy of your information before you're able to continue to the Application Manager system. Until you see the blue border and DOJ logo, you are still on USAJOBS. You'll see a folder animation just before you leave USAJOBS.
Once you reach DOJ's Application Manager system, you'll be asked to verify the information you transmitted from USAJOBS. You will then respond to the application assessment questionnaires and indicate your eligibility options.
After responding to the questionnaires, you will have the opportunity to attach the documents you brought over from USAJOBS *OR* upload documents directly from your computer or device.
If you opt to upload a document directly, click the "Upload" button and select the document on your device, then wait for the upload to finish. Repeat as needed. Documents must be less than 3 MB each and should be in a compatible file format.
Once all your documents are uploaded, you must assign the uploads to the appropriate document category. You may attach more than one document to each category. Click the drop-down menu for a document category, and select one of the available options in the menu. The document will be listed under this category. You can click the drop-down again to add other documents, as needed. You can have up to 15 document assignments.
Once you've uploaded and assigned all your documents to an appropriate document type, you can proceed to the final verification step, and click Submit.
If you have correctly submitted your application, you will receive an automated e-mail notification within 30-60 minutes. Be sure to review the announcement fully to make sure that your application contains everything that is required.
If you need help with the application process, please see the USAJOBS Site (for everything on the USAJOBS-side), or the Application Manager Site (for everything on the DOJ-side). Regrettably, the Department of Justice cannot assist you with USAJOBS account issues. If you contact us for assistance and the problem is related to your USAJOBS account, we will have to direct you to USAJOBS to remedy the issue.
REASONABLE ACCOMMODATIONS: If you are unable to apply online due to a disability or overseas deployment, you must request an alternative application, which is available from the Human Resources Office. Please contact Joel Schielie at joel.schielie@usdoj.gov or 202-702-5700 to discuss your situation. Accommodations are reviewed on a case-by-case basis.
Agency contact information
Joel Schielie
Phone
202-702-5700
Email
joel.schielie@usdoj.gov
Address
Organized Crime Drug Enforcement Task Forces
2 Constitution Square
145 N Street NE
Room 9W.300
Washington, DC 20530
US
Next steps
You will receive e-mail notifications as your application status is updated by DOJ. However, you can also see your application status any time by logging in to your USAJOBS account and looking on the "Applications" page. Click the position title to expand the display for each application in the list. Click here to learn more about checking your application status, or see what each application status means.
We strive to extend a final offer of employment within 90 days from the close of this announcement. Additional selections may be made from this announcement if openings in other offices occur within 90 days.